Your Privacy

Your privacy is highly important to Velocity Made Good Ltd. (VMG). VMG is committed to respecting your privacy and keeping your personal data and communication data confidential.

This web site and it's services are a product of VMG, which is incorporated under the laws of Hong Kong, having their registered office at 1002 Unicorn Trade Center, 127-131 Des Voeux Road, Central, Hong Kong. VMG are collecting and processing your personal information under this Privacy Statement.

The means of this Privacy Statement are to assist you in understanding how VMG safeguards the information you provide in using VMG services.

What is www.hlr-lookups.com and what services does it offer?

Through this website VMG offers means of performing HLR lookups on GSM mobile phones.

What information does VMG collect?

VMG may gather and process information about you, including (but not limited to) information as follows:

Identification data (e.g. name, address, phone number, email);
Electronic identification data (e.g. IP addresses, time of login, cookies, name of internet service provider);
Geographical information data (e.g. country and city from which you accessed our service);
Profile information data (e.g. sex, country of residence, any other information that you chose to make available to VMG);
Banking and payment information (e.g. credit card information, account numbers);
Survey results and information about your usage of VMG services;
Products or services ordered and delivered;
Traffic information data (e.g. data processed by means of performing HLR lookups, including, but not limited to, the target MSISDNs, the mobile networks they belong to and lookup results;
Correspondence between you and VMG

How does VMG use this information and for what purpose?

VMG primary purpose of collecting information is to provide you with a enjoyable, safe, smooth and individual experience using our services. VMG collects and processes, or has third parties acting on VMG's behalf collecting and processing, personal data relating to you as follows:

provide means of communication, namely enabling you to perform HLR lookups via our web app or services
receive, process and deliver orders made via our website
provide you with customer support and troubleshoot problems
inform you about maintenance work, service updates or service failures
verify your identity
customize, evaluate and improve our products
protect your and Velocity Made Good Ltd.'s interests, including in particular the enforcement of our Terms of Service and the fight against fraud.

To whom does VMG transfer your personal information?

Except as stated below, VMG shall not sell, rent, trade or otherwise transfer any communication contents to any third party without your prior consent.

VMG may disclose personal information to meet legal requirements, to protect your and VMG's interests and to enforce our policies to protect anyone's rights, property or safety.

Some VMG products may be co-branded and offered by our partner companies. If you register at www.hlr-lookups.com or with such a product, you agree to both the partner company and VMG to collect and use your personal data (as listed above).

In order to process payments your personal information may be passed to our payment providers.

Your information may be stored and processed in any country in which VMG maintains facilities. VMG reserves the right to transfer information outside of your country. By using VMG services you agree to any such transfer of information outside your country. VMG might sell or buy subdivisionary units. In such transactions as well as in the event that all of VMG' assets are acquired by a third party, personal information of VMG users will generally be one of the transferred business assets. VMG reserves the right to include your personal information in any transfer to a third party.

What are cookies and how does VMG use them?

Cookies are small pieces of information that VMG may store on your computer in order to help our applications to recognize you and apply your preferences. For example we might set a cookie with your time zone to in order to preset the user interface to that time zone the next time you visit our website.

Linked Websites and Third Party Applications

www.hlr-lookups.com may contain links that will make you leave VMG's website to access another website. Linked websites are not under the control of VMG and it is possible that these websites have a different privacy policy. This privacy statement solely applies to personal information that is gathered on www.hlr-lookups.com. VMG shall not have any responsibility for the contents of any other website than www.hlr-lookups.com.

How does VMG protect your personal information?

VMG shall take appropriate organizational and technical measures to protect your personal data and traffic data under the relevant legislation. Your personal and traffic data is in some cases stored in an encrypted manner and only authorized employees have access to this data in order to be able to fulfil their given duties.

Can this privacy statement be modified?

VMG reserves the right to modify the contents of this Privacy Statement. VMG shall inform you about any such modifications on our websites. Changes shall be effective within 30 days of such publishing and after you agree to it.

Data Processing Regulation

VMG complies with EU GDPR requirements. The details of the Data Processing Agreement shall govern this Privacy Policy.

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Last Revised: May, 20th 2018